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DAS KOLLEKTIV
Experience Strategie und Design Agentur
Das Kollektiv
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Let me share some of my thoughts around various topics of interest.
Blog
29. Dez. 2020
10 Min. Lesezeit
How employee and customer experiences are two sides of the same coin
It has long been established that a stellar customer experience (CX) is a major, if not the foremost, driver of business success....
24. Juli 2019
1 Min. Lesezeit
How 'Experience Design' Can Create a More Holistic 'User Experience'
Experience Design is more holistic than the design of a user experience it includes for example the closure experience of a service.
24. Juli 2019
5 Min. Lesezeit
The future of brands is uncertain
Brands have been a key part of every sells proposition. Yet, with new technologies and changing customer behaviour, brands have to evolve.
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